TNC Computer Technical Service
SUPPLY AND REPLACEMENT
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SUPPLY AND REPLACEMENT
Frequently Asked Questions
Which brands and models do you provide technical services for?
We provide technical services for all brands and models of devices.
How long does the service process take?
The service process depends on the issue, but typically takes between 1 to 3 days.
Do you provide a warranty for spare parts?
All our spare parts are covered by a 1-year warranty.
Do you take backups of my device?
If the disk needs to be accessed or modified, a backup is taken from your device.
Do you offer on-site services?
We offer on-site pick-up service upon customer request.
How is the service fee determined?
The service fee is determined based on the type of issue with your device.
What payment methods do you accept?
We accept cash, bank transfer, and credit card payments.
How can I check the availability of spare parts?
You can contact our customer service to check the availability of spare parts.
When does the technical service warranty become invalid?
The warranty becomes invalid if the device is opened by another service or tampered with by the user.
How can I send my device to you?
You can send your device via courier from anywhere in Turkey or deliver it in person.